My projects

Selected case studies highlighting impactful research.

Caregiver support

Research improving caregiver support

WatsonX. Lucid

Rethinking beyond sight

Government UX

Streamlining digital services for federal programs.

My Services

Focused on healthcare and government, I deliver research and design that improve systems.

A calm workspace with research notes and a laptop displaying user journey maps.
A calm workspace with research notes and a laptop displaying user journey maps.
Close-up of hands sketching service design diagrams on warm beige paper.
Close-up of hands sketching service design diagrams on warm beige paper.
Research

In-depth user research tailored to complex healthcare and government environments.

Design

Service design that aligns stakeholders and enhances system usability and compliance.